About Us


Helen He

Ceo & Founder


I have more than 13 years of business experience and over 7 years in the aesthetic industry, running my own business.

It is my highest priority to use the background and knowledge I have to provide a competent professional service to our customers. I also work directly with our supply partners and logistics division, ensuring Reliable Medicare continues to be a driving force in the aesthetics industry.

Jason Weng



I have more than 25 years business experience within retail, wholesale, both running my own businesses and consulting with global brands on their business strategy.

I bring my background and experience to transform RM365 to lead in an everchanging business world by providing strategic initiative and business management.

Eloise Ayers

Senior Manager


With Bachelor and Masters degrees in English Literature I bring my academic background to my work at Reliable Medicare. Furthermore, my experience in many areas of customer service in retail, hospitality and the private sector supports my ability to communicate with our customers, who are at the heart of what we do at Reliable Medicare.

Whether it is the first time you have ordered from us or if you are a loyal and returning customer, I work to support our customer service team to ensure we deliver the best service.

Natasha Speed

Operations Manager


In my position, I oversee all ongoing business operations at Reliable Medicare. In my daily work, I manage and execute best-in-class eCommerce initiatives to drive sales and provide a market competitive customer experience.

I firmly believe in our ethos of quality and reliability and my high attention to detail and background in eCommerce enables me to meet our company expectations.

Available Monday-Friday 08:30-17:30, you can contact our customer service team by website chat, phone, email, WhatsApp or WeChat.